What is Alō Index?
Purpose-built for corporate travel, Alō Index helps hotels log their sustainability initiatives, promote them directly to buyers, and share progress all in one standardized platform. With ongoing access to the platform, you can stay connected throughout the year. Keep your initiatives updated, get credit for new successes, and avoid starting over with every new corporate customer and every RFP season. Less work, better results.
Alō Index isn't...
A certification.
A fixed score.
A booking portal.
What Does Completing the Assessment Get My Hotel Now?
Bypass the other old-school sustainability questions for any of your enterprise customers by making a request through Alō Index instead.
Receive a snapshot of your results PLUS the ability to improve your results by adding new initiatives throughout the year.
Automatic delivery of results and new updates to the requesting enterprise to use as a metric for their preferred hotel program.
Visibility to the requesting enterprise’s business travelers via their booking site and their internal travel, meetings, and events sites.
What Do I Need Before I Start?
Suppose you already have a sustainability working group or Green Team on-property. In that case, we recommend reviewing the entire assessment with that group first to determine the most efficient and accurate process for completing the assessment.
If you don’t have a working group, assemble a team of on-property personnel that have accurate and up-to-date information about the following operations:
Housekeeping
Food and beverage
Personnel and HR
Community initiatives
Procurement and sourcing
Building operations and maintenance
Grounds and landscaping
Digital copies of the following property-specific materials:
Sustainability certifications
Carbon, water, and waste footprint numbers
Hotel property ESG/CSR/Sustainability Statement
Photos of on-property sustainability in action: beehives, roof gardens, vegan menus, local artwork, staff cafeteria, water bottle filling stations, compostable food service items
Public-facing media or documents that show your environmental, social, and governance practices
How Long Will It Take?
It will depend on the maturity of your hotel sustainability program. Most of this assessment will only need to be completed once, with opportunities to enhance your profile when new initiatives are implemented, or a certification is awarded.
Please allocate approximately two hours, including time to coordinate with your operations team and corporate or global contacts if applicable. If your hotel team is just starting to evaluate its environmental and social impact, it may take longer to find the information you need. If your hotel property is actively measuring and minimizing impact across multiple areas of impact, it may be faster and easier to collect the materials you need and answer the questions.
You don’t need to complete the assessment all at once - partial work will be saved in the platform, and you can come back to where you left off.
What If I Need Help?
Tell us! We provide as much support as you need through the platform. Just click the blue help icon and ask a question. A real human will provide answers and any follow-up needed until you’re ready to submit.
I'm Not Receiving the Verification Code
This can happen! Please reach out and send us a note with the name of your hotel property and an alternate email address - usually a personal email - where we can temporarily provision your access.
You'll also want to follow your internal process for contacting your IT department. Please ask them to "whitelist" messages from aloindex.com.