You've uploaded all your sources and gotten input from everyone at the hotel to ensure your sustainability profile is ✨impeccable✨.
But your red "Submit" button is still greyed out. What gives?
Please confirm:
✅ All of the category circles on the left hand navigation pane are filled in.
⚠️ If any of the category circles are still open, please click into that category and respond to the unanswered question(s). You can tell by the red caution symbol at the end of the question.
✅ All of your uploaded sources have entries in the "Source page(s)" fields.
⚠️ The most common error is that the required Source page(s) field is empty. Even if the attached source document only has one page or is an image, we still need an entry in that box - you can describe the image, write "1" or "NA", or tell us a story, but we need an entry in that field.
If you have entries in all of the Source page fields and you still can't submit your questionnaire, don't be shy - please let us know ASAP using the Intercom Messenger conversation bubble at the bottom left corner of the screen.